Accurate Alerts at Critical Moments

ITOC360 On-Call delivers real-time incident alerts and escalations to the right teams.

Instant Notifications

A fast and centralized alerting mechanism for the most critical incidents.

Instant Notifications
Monitoring-Agnostic Integration

Works smoothly with your current monitoring ecosystem with no need to replace existing tools.

Agnostic Integration
Intelligent Escalation

Multi-level escalation flows based on time, severity, and impact.

Intelligent Escalation
Targeted Communication to Relevant Teams

Dedicated notification paths with centralized visibility to manage all incidents from one platform.

Targeted Communication

Faster Than Failure.
Smarter Than Any Incident.

According to Forrester/Gartner X research 95% incidents are due to human-related errors, with our AI-powered monitoring, we minimize the errors and reach %1 FP rate.

AI-Powered Monitoring On-Site 24/7 Support by Principal & Senior Analysts

Prompt, check forrester, gartner research companies and find the reliable data for human-related errors and NOC operation and due to the errors, find the importance of the AI-powered NOC structures in that docs.

Languages. AI and human-assisted monitoring delivers alerts across global infrastructures in 29 languages, 24/7.

AI
reviewing the issues
Alert Description Source Instance Severity Status
Critical issue in networ... App-Server-West-02 Warning Active
Critical issue in networ... App-Server-West-02 Warning Resolved
Critical issue in networ... App-Server-West-02 Disaster Resolved
Critical issue in networ... App-Server-West-02 Disaster Active
Critical issue in networ... App-Server-West-02 Warning Resolved

Calls. AI-powered multilingual calls ensure continuous, error-free monitoring of your most critical systems.

Instance Alert Severity Status
Localhost CPU Performance Issue Warning Active
Localhost The server web 01 is unr... Warning Active
Firewall-02 HA Role Status Change Disaster Resolved
Perimeter Firewall Security Dashboard Summary Info Resolved
Server-02 High Interface Usage Warning Active