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ITOC360

Next-Gen AI-Powered Monitoring Platform

ITOC360 offers AI-driven, real-time monitoring and reporting for your IT infrastructure

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Unified Management

Control entire infrastructure from a single point.

Always-on Monitoring

Continuous monitoring ensures 24/7 oversight.

Easy Reporting

Simplified, meaningful scan and report management.

Needs Customization

Customize the platform for your unique needs.

Anomaly Detection

Advanced tech finds system irregularities in real time.

AI Alarm Management

Alarms managed by AI and human assistance.

3rd Party Integration

Advanced platform integrates external systems easily.

Multilingual Support

24/7 call support in 29 languages.

Comprehensive Infrastructure Monitoring

What do we monitor?

Monitor every aspect of your IT infrastructure with real-time insights and automated alerts.

Last Update Issue
12:04 PM CPU usage exceeded 90%
09:18 PM Disk space below 10%
12:04 PM Network latency above...
11:30 AM Memory usage critical
08:45 AM Temperature threshold exceeded
07:20 AM Fan speed optimization needed
06:15 AM Power supply voltage low
05:30 AM Hardware failure detected
04:15 AM RAID array degraded
03:45 AM Backup process failed
23:45 PM Memory leak detected
23:30 PM Disk I/O error detected
23:15 PM CPU temperature critical

Physical server infrastructure

Monitors chassis temp, fan speed, voltage disk, hardware.

Analyzing Analyzed to ZEUS-5 Rack Node
CPU Utilization (Light Load)
Memory Health (RAM Check)
Network Status (Basic Test)
Disk Space (Storage Scan)

Virtualization infrastructure

Tracks VMs, CPU, memory, latency, HA status, storage usage.

New device - sw-core-03...
Discovered with vCenter API...
Connect
a58221 - Initial comm...
New device - sw-core-03...
SNMP diff: adding VLAN
Connect
a58221 - Initial comm...
Warning - crac-b1 - DC-R...
HVAC temperature sensor spi...
Server
a58221 - Initial comm...
Database - mysql-prod-01...
Connection pool exhausted...
Connect
b78234 - Database sync...
Service - nginx-lb-02...
Load balancer health check...
Server
c89245 - Health check...
API - auth-service-v3...
JWT token validation error...
Connect
d90156 - Token refresh...

Applications and services

Check OS, services, URLs, DNS, ports, scale, auto recovery.

Instance Health
MySQL-Prod-01 Healthy
PostgreSQL-Dev Maintenance Mode
MongoDB-Cluster Replicating
Redis-Cache-02 Connection Lost
Elasticsearch-01 Memory Pressure
Oracle-DB-03 Backup Failure
Cassandra-Node-1 Query Performance
InfluxDB-TS Storage Critical
Neo4j-Graph Index Degraded

Databases

Monitors app access, traffic, VPNs, users, load, vulnerabilities.

Security

Tracks DB, health, users, queries, traffic, errors, performance.

Wired and wireless networks

Monitors switches, ICMP, ports, usage, layout, signal quality.

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Why ITOC360?

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Multi-Channel Notifications

Intelligent On-Call Incident Management

ITOC360 prioritizes, groups, and routes incoming alarms to the right people at the right time.

Task (#8058)

The server web 01 is unreachable

LIN-890
Backup verification
LIN-527
Performance optimization
LIN-226
Performance optimization

Alerts

In-depth evaluation of your infrastructure ensures a solid foundation for seamless monitoring operations.

Task

Task (#8058)

  • Alarm:

    The server web 01 is unreachable
  • Alert(s):

    ProblemDisaster
  • Escalation:

    DevOps
  • Status:

    Failed
  • Created At:

    9/24/2025, 1:31:02 PM

Machine Info

Device Name

Device

Status

Ready

Environment

Ready

Tasks

Continuous monitoring and audits to ensure peak performance.

Table Status
SMS Queue

Manage the SMS queue

SMS

In-depth evaluation of your infrastructure ensures a solid foundation for seamless monitoring operations.

Table Status
Emails Queue

Manage the Emails queue

Emails

Continuous monitoring and audits to ensure peak performance.

How AI Detects Anomalies

AI-Powered Anomaly Detection
and Smart Alerting

Detect anomalies in real time with AI and receive smart alerts before issues occur.

Task (#8058)

The server web 01 is unreachable

LIN-890
Backup verification
LIN-527
Performance optimization
LIN-226
Performance optimization

AI-powered True/False smart alarm management

Eliminates unnecessary alarms using machine learning to improve operational focus and concentration.

Task (#8058)

  • Alarm:

    The server web 01 is unreachable
  • Alert(s):

    ProblemDisaster
  • Escalation:

    DevOps
  • Status:

    Failed
  • Created At:

    9/24/2025, 1:31:02 PM
AI Solved
Server web 01 is back online. AI restored connections automatically.

Instant solution information up on alarm

AI library analyzes problems and provides solutions to minimize IT intervention time.

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Modules

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Mapping module

Monitors chassis temp, fan speed, voltage disk, hardware.

Dashboard module

Monitors switches, ICMP, ports, usage, layout, signal quality.

Container infrastructure Module

Health and performance monitoring of all POC-Containers and Clusters.

Log file tracking module

Monitoring for target keywords and code in files.

Web page control module

Monitoring of the status of all Public/Internal web pages.

Full infrastructure monitoring module

Ensuring the entire infrastructure is under monitoring assurance.

ITOC Integrations

Supported Platforms

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