AI that knows when
humans are needed.
ITOC360 is an AI-First Incident Orchestration Platform that takes every incident from alert to resolution, routing and escalating to the right engineer in real time.
Everything you need to resolve incidents faster
Ask your SRE operations assistants.
Manage incidents where you chat, correlate alert storms, and page the right engineer — all from one unified platform.
Wake the right engineer. Every single time.
Create timezone-aware shifts and drag-and-drop calendars. Automatically page engineers via phone calls, SMS, push alerts, or Slack. Track backups, overrides, and alert escalations instantly in one unified dashboard.
Connect your entire infrastructure
Connect monitoring, automation, cloud, ticketing, and communication platforms to streamline operations from one centralized dashboard.
See All IntegrationsFrequently asked questions
ITOC360 aggregates alerts based on labels, resources, and timestamps using machine learning models to prevent duplicate notifications and group alert storms into a single actionable incident.
Yes. You can define custom shift overrides, holiday rotations, and backup schedules directly within the timezone-aware calendar settings.
ITOC360 supports instant notifications through voice phone calls, SMS, push alerts, Slack, Microsoft Teams, email, and custom Webhooks.
Most teams are fully onboarded within a single day. Connect your monitoring tools, define escalation policies, and start receiving intelligent alerts in minutes — not weeks.
Yes. ITOC360 offers native integrations with 50+ monitoring, ticketing, and communication platforms including Datadog, PagerDuty, Jira, Slack, Microsoft Teams, and more.
Ready to respond faster?
Join engineering teams that resolve incidents 10x faster with ITOC360.