Skip to content
Incident Response Software

Monitoring was never the problem. Response was.

Modern infrastructures don't fail silently. They generate hundreds of alerts. Break the cycle of alert fatigue with automated incident response and full-stack orchestration.

Trusted by SREs and infrastructure leaders

  • Opet
  • LTS Life Technology Systems
  • Securitas
  • Unico
  • Architecht
  • EAE
  • Evidea
  • WeChip

AI retrospectives and postmortem reports

Detect anomalies and map hypervisor-VM relationships automatically. When incidents resolve, ITOC360 compiles your Slack conversations and APM latency charts into a single exportable postmortem report.

AI postmortem report with incident timeline and APM charts

Automate incident communications

ITOC360 sends out messages to leadership, updates your status pages, and keeps your colleagues in the loop automatically when incidents strike.

Mid-contract? Then don’t pay us yet.

You shouldn’t have to choose between fixing this and honouring a renewal you already signed. Run ITOC360 alongside your current tool at no cost until your contract ends.

The alternative is waiting for a renewal date to make a decision you have already made.

Traditional chaos, or structured response

Traditional Chaos

Raw alert floods across separate screens create notification fatigue and extend resolution times. Constant manual context switching between a monitoring tool, an observability tool and an on-call tool — slow response, no ownership, alert noise.

Seamless Execution Flow

A unified stack linking monitoring alerts, AI correlation, auto-assigned ownership, and escalation to resolution. Signal, correlate, incident, ownership, escalation, resolution — auto-assigned, zero noise, full accountability.

FULL-STACK INFRASTRUCTURE INTELLIGENCE

Complete visibility across the stack

Hardware, applications, networks and security as one stack.

Compute & Platform

Real-time intelligence across compute platforms, from bare-metal to hybrid clouds.

Cloud & Virtual Fabric

Deep visibility into virtual environments and hybrid-cloud fabrics.

Apps & Service Health

End-to-end service health with deep dependency correlation.

Data & DB Performance

Intelligent monitoring for data-driven backend systems.

Network & Fabric

End-to-end network intelligence and connectivity patterns.

Security Signals

Operational security risks and abnormal behavior indicators.

Integrations

Connect your entire toolchain.

ITOC360 integrates with your monitoring, alerting, ticketing and communication tools out of the box — no custom glue code required. 50+ native integrations and growing.

View All Integrations
Reviews

Trusted by modern engineering teams

Here is what SRE managers and directors of infrastructure say about ITOC360.

5 out of 5
G2

"Mobile App Makes Incident Response Easy Anywhere"

"I can see the incident, acknowledge it and follow what’s happening without having to find a laptop first. It’s much better than just getting a push notification and then having to switch to another system."
Graham S.NOC Analyst, Verified G2 Reviewer
5 out of 5
G2

"Automatic Escalations That Keep Incidents Moving"

"I don’t have to rely on someone noticing a Slack message. If the primary person doesn’t acknowledge the incident, it moves through the escalation policy automatically."
Tristan M.Engineer, Verified G2 Reviewer
5 out of 5
G2

"Clear Incident Timelines That Make Postmortems Easy"

"Who was notified, when did they acknowledge it, who took over, and what happened afterwards — which saves us from reconstructing everything from Slack messages and tickets when we do a postmortem."
Wesley H.IT Manager, Verified G2 Reviewer
5 out of 5
G2

"Unified On-Call, Escalations, and Incident Management"

"We had monitoring in one place, on-call somewhere else, and a lot of the incident communication happening in Slack. Having schedules, escalations and incidents in one workflow has made things much easier."
Dominic F.IT Operations Manager, Verified G2 Reviewer
  • G2 Users Love Us
  • SourceForge Customers Love Us
  • ITOC360 rated 5 out of 5 on SourceForge
  • SourceForge Top Performer, Fall 2026
  • Top Business Software Most Loved
  • Top Business Software High Achiever, Fall 2026
  • SoftwareSuggest Highly Recommended, Winter 2026
  • SoftwareSuggest Best Performer, Winter 2026

Easier from the first day

Six things teams tell us make the difference after they switch — from the first evaluation to the renewal they no longer dread.

  • Accessibility

    Built for everyone, not just engineers. Intuitive enough for any team to start using on day one.

  • Setup & Onboarding

    Replace weeks of complex onboarding with a fast, out-of-the-box setup that works instantly.

  • Flexibility

    Ditch rigid structures for highly customizable alert rules and adaptable team workflows.

  • Pricing Transparency

    Enjoy completely transparent, predictable pricing with all core features included and zero hidden fees.

  • Interface & Value

    Get a modern, constantly evolving UI with 4x the capability at half the cost of legacy tools.

  • Contract Buyout

    Switch risk-free without double-paying. We’ll cover the remaining cost of your current contract.

Frequently asked questions

What is incident response software?

Incident response software helps teams detect, coordinate and resolve incidents. ITOC360 correlates alerts with AI, assigns ownership automatically, escalates until someone responds and keeps stakeholders updated.

How do postmortems work in ITOC360?

When an incident resolves, ITOC360 compiles the timeline, Slack conversations and APM charts into a single exportable postmortem report.

What channels can ITOC360 use to notify engineers?

ITOC360 supports instant notifications through voice phone calls, SMS, push alerts, Slack, Microsoft Teams, email, and custom Webhooks.

Ready to respond faster?

Join engineering teams that resolve incidents 10x faster with ITOC360.