PRTG Network Monitor is the Swiss Army knife of infrastructure visibility, using a unique sensor-based model to watch everything from bandwidth to individual server components. While PRTG's dashboards turn red the second a threshold is breached, a notification that only lands in a team inbox at 11 PM on a Friday is still passive. A critical sensor failure only matters if it triggers a guaranteed human response from the right network engineer.
ITOC360 connects to PRTG via its native "Execute HTTP Action" notification. When a sensor crosses into an error state, ITOC360 identifies the primary responder from your live on-call schedule and reaches them via Voice Call, SMS, or Email. No acknowledgment? The escalation process starts instantly. Your existing sensors, maps, and notification templates stay exactly as they are.
80% of outages are avoidable. PRTG identifies the sensor breach; ITOC360 ensures a human response matches that visibility.
PRTG sensor alerts reach your on-call team via Voice Call, SMS, or Email instantly. No more unanswered "Red Sensors" at 11 PM.
Automatically move through your infrastructure escalation chain until a human expert acknowledges—critical for distributed networks.
Keep your existing sensor thresholds, maps, and notification rules untouched. Connect via native "Execute HTTP Action" templates.
ITOC360 generates a complete timeline: exactly when PRTG detected the fault, who was paged, and acknowledgment time.
PRTG Network Monitor is the gold standard for sensor-based infrastructure monitoring. It watches everything from bandwidth to environmentals. But a sensor alert that only sends an email or SMS at night is still passive. If the network engineer is asleep or their notifications are off, the red sensor grows into a serious outage unaddressed.
ITOC360 turns PRTG's visibility into active infrastructure defense. We wake up the on-call responder the second a critical sensor crosses a threshold, ensuring that your monitoring investment leads to 24/7 proactive response.
PRTG identifies the infrastructure fault, but passive channels cannot guarantee a human response. ITOC360 bridges that gap, notifying the right expert via their preferred channel and escalating until someone responds.
Common questions about integrating PRTG with ITOC360.
Through PRTG's native "Execute HTTP Action" notification. Create a template in PRTG with ITOC360's Webhook URL and assign it to your critical sensors.
No. Manage all your rotations, schedules, and holidays in ITOC360. PRTG just sends the alert, and ITOC360 handles finding the right person.
Yes. Create multiple ITOC360 services and link them to different PRTG notification templates based on the sensor group or category.
No. ITOC360 runs as an additional notification action. Your existing Email, Slack, and Other notification actions continue working untouched.
ITOC360 provides a complete timeline: when PRTG fired, when the first call went out, and who eventually acknowledged the alert.
Alert storms, manual processes, missed incidents, and no clear ownership cause long MTTR and burned-out engineers. Your on-call engineers should only wake up when it truly matters.
