The alert that can't be ignored
Escalates through push, SMS, email, and voice calls in 29+ languages until human acknowledgment.
DEVOPS & SRE
Ship Fast.
Stay Reliable.
ITOC360 gives DevOps and SRE teams reliable multi-channel alerting, automated on-call coverage, and escalation policies that keep going until someone responds.
Why DevOps and SRE teams run on ITOC360
You already have the tools that detect problems. What's missing is the layer that decides who hears about them, how loudly, and what happens when nobody answers.
Forty alerts. One page.
ITOC360 correlates and groups multiple dashboard alerts into one single incident timeline.
Ownership that routes itself
Map services to owning teams once. Alerts automatically find schedules with zero human routing.
Handoffs without gaps
Manage rotations and overrides on web or phone. Shifts carry full active incident context.
The postmortem draft
Timeline events, logs, and action steps are captured instantly and structured for incident reviews.
Configured once, versioned forever
Manage channels, alerts, schedules, and escalation paths through GitOps versioned webhooks/API.
Integrations
Connect your entire toolchain.
ITOC360 integrates with your monitoring, alerting, ticketing and communication tools out of the box — no custom glue code required. 150+ native integrations and growing.
View All IntegrationsFrequently asked questions
How does ITOC360 reduce alert fatigue for SRE teams?
ITOC360 uses a deduplication engine that groups related alerts from multiple monitoring tools into a single incident. Only actionable, high-priority signals reach engineers. Low-priority noise is suppressed automatically based on your configured thresholds and service ownership rules.
Can we define different escalation policies per service or team?
Yes. Each service or team can have its own escalation policy with unique timeouts, notification channels, and escalation targets. You can define multi-level chains across voice, SMS, push, Slack, and Microsoft Teams per policy.
Does ITOC360 support follow-the-sun on-call schedules?
Yes. ITOC360 supports follow-the-sun rotations with full timezone awareness. You can configure coverage handoffs between global teams so engineers are never paged outside their working hours unless absolutely necessary.
What monitoring tools does ITOC360 integrate with for DevOps teams?
ITOC360 integrates natively with 150+ tools including Datadog, Prometheus, Grafana, AWS CloudWatch, Dynatrace, New Relic, PagerDuty (migration), Opsgenie (migration), Jira, ServiceNow, GitHub Actions, GitLab CI, and many more via webhook and REST API.
How does ITOC360 help with post-mortems and SRE error budgets?
Every incident captured in ITOC360 generates a full, timestamped audit timeline — including every alert, acknowledgment, escalation, and action taken. This data feeds directly into post-mortem templates and SRE reporting, helping teams track MTTA, MTTR, and error budget consumption over time.