The channels that reach the field
Push and email don't work in a facility. ITOC360 escalates through SMS and automated voice calls in 29+ languages to cut through noise.
Industrial Operations & IoT
When a line stops, minutes
cost more than tickets.
ITOC360 carries critical signals from sensors, controllers, and distributed devices to the people who can act on them — wherever those people are.
Built for teams who aren't sitting at a desk
Industrial and IoT operations don't run on dashboards. Your responders are on a plant floor, driving between sites, or covering a night shift across a region. A notification that assumes someone is watching a screen isn't a notification at all.
Any signal source, one routing engine
Sensors, PLCs, SCADA gateways, and custom telemetry pipelines all feed in through native integrations or API.
Coverage that matches real shifts
Rotations, night/weekend cover, multi-site scheduling, and mobile overrides managed so shift gaps never cause missed alarms.
One asset failing shouldn't page 5 people
When a controller goes offline, ITOC360 deduplicates 50 child sensor alarms into one root incident with full context.
Quiet during planned maintenance
Scheduled maintenance windows suppress expected alarms while still allowing real faults during the window to page through.
Every action on the record
Alerts, acknowledgments, escalations, and resolutions are timestamped for safety reviews, insurers, and regulators.
Integrations
Connect your entire toolchain.
ITOC360 integrates with your monitoring, alerting, ticketing and communication tools out of the box — no custom glue code required. 150+ native integrations and growing.
View All IntegrationsFrequently asked questions
How does ITOC360 reach technicians on noisy plant floors?
ITOC360 escalates through SMS and automated voice phone calls in 29+ languages that cut through Do Not Disturb and silent modes on mobile devices, allowing duty engineers to acknowledge alarms with a single tap without requiring a computer or VPN.
Can we connect SCADA, PLC, and custom IoT pipelines?
Yes. Any controller, gateway, or telemetry pipeline that can emit a webhook, MQTT message, or REST API payload can be piped directly into ITOC360's alert routing engine.
How does alarm deduplication work during sensor cascades?
When an upstream gateway or controller fails, ITOC360 automatically correlates all child device signals into one unified incident, preventing dozens of simultaneous alerts from spamming technicians at 2 AM.