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Security Operations

Security Operations

ITOC360 takes the critical alerts your SOC and SIEM already produce and puts a named analyst on them in seconds, with escalation that runs until someone responds and an audit trail that holds up under review.

Built for teams who answer for every alert

Your SIEM and SOC automations are good at detection. The gap is ownership: a confirmed intrusion that no one has picked up is not a response, it is dwell time, and every minute of it is room for an attacker to move laterally. ITOC360 closes that gap and puts a named responder on the alert before that window opens.

Wake the on-call analyst

When a critical attack is confirmed, ITOC360 pages the on-call responder by voice, SMS, push, or email, not one more unread channel message.

A critical sign-in alert paging one analyst by voice, SMS, push and email at once

Silence the brute-force storm

AI grouping and deduplication collapse repeat signatures and failed-login floods into a single incident, so analysts act on real intrusions instead of noise.

312 failed logins correlated into a single incident

Escalate by severity

Multi-level chains with team and time-based rules send P1 attacks to the right specialist and hand off automatically if no one acknowledges.

An escalation from L1 analyst to security lead to head of security

SIEM & Automation, Connected

Native integrations with leading SIEM, XDR, and cloud security tools, plus n8n and Zapier. Keep your detection and SOAR logic unchanged.

Sentinel, CrowdStrike, GuardDuty, Elastic and n8n feeding one on-call queue

Tamper-proof incident trail

Every alert, acknowledgment, and escalation hop is logged with a secure timestamp, ready for audit and post-incident review.

A signed, immutable incident timeline marked exportable for audit

Coverage with no blind spots

Timezone-aware rotations, follow-the-sun cover, and one-tap overrides keep a named responder accountable for every security incident, on every shift.

A 24/7 coverage ring with EMEA, AMER and APAC handovers

Critical attacks that should never sit in a queue

ITOC360 does not replace your SIEM or EDR. It makes sure their high-severity findings reach a person. When your detection stack confirms one of these, ITOC360 pages the on-call analyst and escalates until someone owns it.

  • Account takeoverImpossible-travel logins, sign-ins from new geographies or ASNs, and MFA fatigue floods that point to stolen credentials in use.
  • Privilege escalationA standard account added to an admin or domain-admin group, or a sudden jump in effective permissions.
  • Lateral movementUnusual internal RDP, SSH, or SMB activity and pass-the-hash patterns spreading across hosts.
  • Data exfiltrationLarge or off-hours outbound transfers, DNS tunneling, and uploads to unsanctioned destinations.
  • Ransomware and malwareEDR detections, mass file encryption or renaming, and shadow-copy deletion in progress.
  • Command-and-controlBeaconing to known-bad domains or IPs and threat-intelligence matches on egress traffic.
  • Web application attacksSQL injection, path traversal, and spikes in WAF blocks against public-facing apps.
  • Cloud and identity riskNew access keys, public storage exposure, risky IAM changes, and cloud-native findings such as GuardDuty alerts.
Integrations

Connect your entire security stack.

ITOC360 receives alerts from your SIEM, EDR, cloud security, and SOAR tools out of the box, with no custom glue code required. 50+ native integrations and growing.

View All Integrations

Frequently asked questions

Can ITOC360 escalate only critical security alerts?

Yes. Filter by severity or SIEM label so low-priority signals and brute-force noise stay in your SOC queue, while confirmed critical attacks page the on-call analyst by voice, SMS, or push.

Does it work with our SIEM and SOAR automations?

Yes. ITOC360 ingests alerts from tools like Microsoft Sentinel, Elastic, CrowdStrike, AWS GuardDuty, and Google Security Command Center, and from automation platforms like n8n and Zapier, through native webhooks. Your detection and automation logic stays where it is.

Is the incident trail suitable for audit and compliance?

Yes. Every alert, acknowledgment, and escalation step is captured with a secure, tamper-proof timestamp, and access is controlled with SAML SSO and role-based permissions, giving you a complete record for audit and compliance review.

Put a live responder on every critical attack

Free to start, no card, and no agent to deploy in your SOC.