Zeynep Şevval Esen

Zeynep Şevval Esen

Technical writer and contributor at ITOC360.

August 21, 2026 Uncategorized

MTTR: How Modern Incident Management Teams Reduce Mean Time to Repair

Every minute your service is down, you’re losing money, trust, and momentum. In 2026, the speed at which IT teams detect, diagnose, and fix failures defines not just system performance but business survival. This guide breaks down everything you need to know about MTTR-what it actually means, how to calculate it, what good looks like, […]

August 21, 2026 Uncategorized

MTTF vs MTBF: How Reliability Metrics Shape Modern Incident Management

What Are MTTF and MTBF? If you manage infrastructure that needs to stay up, you’ve probably seen the acronyms MTTF and MTBF thrown around in vendor datasheets, post-incident reviews, and SLA discussions. They look similar, they sound similar, and they’re constantly confused with each other. But the difference between them matters more than most teams […]

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