CrowdStrike Falcon is the global leader in cloud-native endpoint protection, using AI-driven behavioral analysis to detect and prevent adversary techniques in real time. While Falcon identifies high-severity "hands-on-keyboard" intrusions across your fleet with unmatched speed, its detection alerts often terminate at passive email or Slack channels. In a landscape where attackers move in minutes, a Critical detection only matters if it triggers a guaranteed human response from the right security engineer.
ITOC360 connects to CrowdStrike via its native Webhook Notification Policy. When a high-severity detection fires, ITOC360 identifies the primary responder from your live on-call schedule and reaches them via Voice Call, SMS, or Email. No acknowledgment? The escalation process starts instantly. Your existing detection policies, prevention settings, and Falcon console configurations stay exactly as they are.
The average data breach costs $4.88M. CrowdStrike Falcon identifies the endpoint breach; ITOC360 ensures a human response matches that AI-driven visibility.
High-severity Falcon detections reach your on-call security team via Voice Call, SMS, or Email instantly. No more unanswered breaches at 11 PM.
Automatically move through your security escalation chain until a human expert acknowledges—critical for EDR containment and response.
Keep your existing detection policies, prevention cohorts, and thresholds untouched. Connect via native Webhook Notification Policies.
ITOC360 generates a complete timeline: exactly when Falcon fired, who was paged, and acknowledgment time—essential for SOC compliance.
CrowdStrike Falcon is the standard for AI-driven endpoint protection, Streaming telemetry to identify adversary techniques in real time. But a detection that only sends an email at night is still passive. If the security engineer is asleep or their notifications are silent, the attacker's lateral movement grows unaddressed.
ITOC360 turns Falcon's detection into active security defense. We wake up the on-call responder the second a high-severity detection fires, ensuring that your EDR investment leads to 24/7 proactive containment.
Falcon identifies the endpoint breach, but passive channels cannot guarantee a human response. ITOC360 bridges that gap, notifying the right expert via their preferred channel and escalating until someone responds.
Common questions about integrating CrowdStrike Falcon with ITOC360.
Through CrowdStrike Falcon's native Webhook Notification Policy. Add ITOC360's Webhook URL and associate it with your High and Critical detection groups.
No. Manage all your security rotations, schedules, and holidays in ITOC360. Falcon just sends the detection, and ITOC360 handles finding the right person.
Yes. Link separate Falcon notification policies to their respective specialist teams in ITOC360 based on the detection category or severity.
No. ITOC360 runs as an additional notification destination. Your existing SIEM, SOAR, and Email notification actions continue working untouched.
ITOC360 provides a complete timeline: when Falcon fired, when the first call went out, and who eventually acknowledged the detection.
Alert storms, manual processes, missed incidents, and no clear ownership cause long MTTR and burned-out engineers. Your on-call engineers should only wake up when it truly matters.
