Microsoft Sentinel is the cloud-native SIEM and SOAR powerhouse of the modern enterprise, correlating signals across Azure, M365, and multi-cloud environments. While Sentinel identifies high-severity threats with AI-driven precision, a critical incident that only triggers a Teams notification or a ticket at 1 AM is still passive. In a landscape where the average data breach costs $4.88M, a security incident only matters if it triggers a guaranteed human response from the right security engineer.
ITOC360 connects to Microsoft Sentinel via Logic Apps or a direct Webhook. When a high-severity incident is created, ITOC360 identifies the primary responder from your live on-call schedule and reaches them via Voice Call, SMS, or Email. No acknowledgment? The escalation process starts instantly. Your existing analytics rules, playbooks, and Sentinel workspace stay exactly as they are.
The average data breach costs $4.88M. Sentinel identifies the security breach; ITOC360 ensures a human response matches that cloud-native visibility.
High-severity Sentinel incidents reach your on-call security team via Voice Call, SMS, or Email instantly. No more unanswered breaches at 1 AM.
Automatically move through your security escalation chain until a human analyst acknowledges—critical for rapid containment and SOAR.
Keep your existing analytics rules, playbooks, and severity configurations untouched. Connect via native Logic Apps or Webhook automation.
ITOC360 generates a complete timeline: exactly when Sentinel fired, who was paged, and acknowledgment time—essential for compliance.
Microsoft Sentinel is the cloud-native SIEM/SOAR powerhouse, providing AI-driven correlation across your entire digital estate. But an incident that only sends an email or Teams message at night is still passive. If the security engineer is asleep or their notifications are silent, the high-severity threat grows unaddressed.
ITOC360 turns Sentinel's detection into active security defense. We wake up the on-call responder the second an incident is created, ensuring that your SIEM investment leads to 24/7 proactive containment.
Sentinel identifies the security breach, but passive channels cannot guarantee a human response. ITOC360 bridges that gap, notifying the right expert via their preferred channel and escalating until someone responds.
Common questions about integrating Microsoft Sentinel with ITOC360.
Through Azure Logic Apps. Configure an Automation Rule in Sentinel to trigger a Logic App that sends a POST request to ITOC360's Webhook URL.
No. Manage all your security rotations, schedules, and holidays in ITOC360. Sentinel just sends the incident, and ITOC360 handles finding the right person.
Yes. Link separate Logic App playbooks to their respective specialist teams in ITOC360 based on the incident provider or analytics rule category.
No. ITOC360 runs as an additional action in your playbook. Your existing Teams, Email, and ITSM notification actions continue working untouched.
ITOC360 provides a complete timeline: when Sentinel fired, when the first call went out, and who eventually acknowledged the incident.
Alert storms, manual processes, missed incidents, and no clear ownership cause long MTTR and burned-out engineers. Your on-call engineers should only wake up when it truly matters.
